Mac Microsoft Office Cannot Be Opened Because Of A Problem
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Note

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Nov 05, 2018  Open xml file cannot be opened because there are problems with the contents or the file name might contain - Answered by a verified Microsoft Office Technician We use cookies to give you the best possible experience on our website. Microsoft Excel cannot be opened because of a problem: My Mac Book Pro won't let me open Microsoft Excel on it for the past few days. Ive got Office Mac 2011 installed and i bought my laptop in 2011, and it has all of the updates that my laptop has told me to get as far as i know.

To correct this problem, try to open the PowerPoint presentation in an earlier version of PowerPoint. For example, open the presentation in PowerPoint 2000 or in an earlier version of PowerPoint. If you are successful in opening the presentation, insert the slides from the damaged presentation in a. Click to select Microsoft Office 2011 drag and then drop it to the Trash. Reinstall Office for Mac 2011. To remove Office 2008, follow these steps: Quits all applications. In the Finder, click Go, and then select Computer. Open Macintosh HD, then open the Applications folder. Open the Microsoft Office. Apr 16, 2018 If the problem still occurs, quit Excel, and then restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the Com.microsoft.Excel.plist file to the trash. Quit all Microsoft Office for Mac programs. On the Go menu, click Home. Open the Library folder.

Symptoms

When you try to open a Microsoft Word 2007, 2010 or 2013 document, you may receive this error message:

In Word 2007 and Word 2010:

Clicking the Details button provides this additional information:

In Word 2013:

Clicking the Details button provides this additional information:

Cause

This issue is related strictly to oMath tags and occurs when a graphical object or text box is anchored to the same paragraph that contains the equation. The document will display the equation and object on the same line as demonstrated in this image:

The error may not occur until the document is saved, re-edited and saved again.

Resolution

Office 2013 and Office 2010 Service Pack 1 resolves this issue for new files. It will also prevent the problem from recurring with any files that were recovered with the Fix it solution in this article.

Mac Microsoft Office Cannot Be Opened Because Of A Problem

If you currently have Office 2010 installed on your computer, we recommend that you follow these steps:

Step 1

Download Office 2010 Service Pack 1. To do this, follow the steps provided in this Microsoft knowledge base article:

2460049 - Description of Office 2010 SP1

Opened

Step 2

If you are familiar with editing XML, you can try to fix the problem yourself by correcting the mismatched oMath tags in the document. See the following example:

Note You will have to use an application such as Notepad to edit the XML.

Did this fix the problem?

  • Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the 'Fix it for me' blog or send us an email message.

More Information

The Fix it solution in this article should let you recover your Word document. However, the symptoms will reappear when you make any further edits to the document unless the core problem in the structure of the document is resolved.

To try to correct the core problem, follow one of these workarounds:

Install Office 2013 or install Office 2010 Service Pack 1

Office 2013 and Office 2010 Service Pack 1 resolves this issue for new files. It will also prevent the problem from recurring with any files that were recovered with the Fix it solution in this article.

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To download Office 2010 Service Pack 1, follow the steps provided in this Microsoft knowledge base article:

If you use Microsoft Word on your Mac, then you have more customization options than you probably realize. And, you can customize the shortcuts to suit what you use most and which keys are easiest to remember. Microsoft shortcuts for accents. The settings can help make your experience more efficient and productive each time you use the application.One of the settings that helps you move through your word processing tasks faster is the keyboard shortcuts. Without lifting your fingers from the keyboard to grab your mouse or use your touchpad, you can accomplish a variety of tasks. Access Word’s keyboard shortcutsFirst, you’ll need to access the settings for the keyboard shortcuts.1) Open Microsoft Word on your Mac.2) Click Tools from your menu bar.3) Select Customize Keyboard.

2460049 - Description of Office 2010 SP1

Grouping Objects

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The steps provided work best under Word 2010 and Word 2013:

Mac Microsoft Office Cannot Be Opened Because Of A Problem Youtube

  1. After you open the recovered document, turn on the Selection pane. This can be found in the Home tab of the ribbon. The editing group of the Home tab has a dropdown button named Select.
  2. Click the Select button, and then click Selection Pane..
  3. Press the Ctrl button on your keyboard and then click each text box in the selection pane.
  4. Click the Group button under the Format tab. This will group all the objects together.
  5. As soon as you have all objects grouped on each page, save the document under a new name.

Save the document in the .RTF file format

The steps provided work for both Word 2007, Word 2010 and Word 2013:

  1. After you open the recovered document, click File and select Save (for Word 2007 click the Office button and select Save As).
  2. In the Save As dialog box, click 'Save as type:' dropdown and select Rich Text format (*.rtf).
  3. Click Save.

Click to view Error when opening a Word 2007 or 2010 document 'The name in the end tag of the element must match the element type in the start tag' for more information about this issue.