Microsoft Mouse Installer Mac

When you install Microsoft Windows on your Mac, Boot Camp Assistant automatically opens the Boot Camp installer, which installs the latest Windows support software (drivers). If that doesn't happen, or you experience any of the following issues while using Windows on your Mac, follow the steps in this article.

  • Your Apple mouse, trackpad, or keyboard isn't working in Windows.
    Force Touch isn't designed to work in Windows.
  • You don't hear audio from the built-in speakers of your Mac in Windows.
  • The built-in microphone or camera of your Mac isn't recognized in Windows.
  • One or more screen resolutions are unavailable for your display in Windows.
  • You can't adjust the brightness of your built-in display in Windows.
  • You have issues with Bluetooth or Wi-Fi in Windows.
  • You get an alert that Apple Software Update has stopped working.
  • You get a message that your PC has a driver or service that isn't ready for this version of Windows.
  • Your Mac starts up to a black or blue screen after you install Windows.
  1. You can use a Microsoft Mouse on an Apple computer if it's specifically designed for OS X systems. Some Microsoft mice, such as the wired USB Compact Mouse 100, are specifically designed for Windows operating systems, while others are cross-platform devices, which means they can also work with OS X.
  2. Device downloads. For software and drivers select your product from the list below. Wireless Mobile Mouse 3000. Mac OS 10.4.x-10.7 (32-bit and 64-bit).

If your Mac has an AMD video card and is having graphics issues in Windows, you might need to update your AMD graphics drivers instead.

Install the latest macOS updates

Before proceeding, install the latest macOS updates, which can include updates to Boot Camp.

Format a USB flash drive

To install the latest Windows support software, you need a 16GB or larger USB flash drive formatted as MS-DOS (FAT).

Installer
  1. Start your Mac from macOS.
  2. Plug the USB flash drive into your Mac.
  3. Open Disk Utility, which is in the Utilities folder of your Applications folder.
  4. Choose View > Show All Devices from the menu bar.
  5. From the sidebar in Disk Utility, select your USB flash drive. (Select the drive name, not the volume name beneath it.)
  6. Click the Erase button or tab.
  7. Choose MS-DOS (FAT) as the format and Master Boot Record as the scheme.
  8. Click Erase to format the drive. When done, quit Disk Utility.

Download the Windows support software

After preparing your USB flash drive, complete these steps:

Dec 10, 2019 For more information about using Windows on your Mac, open Boot Camp Assistant and click the Open Boot Camp Help button. If you're using an iMac (Retina 5K, 27-inch, Late 2014) or iMac (27-inch, Late 2013) or iMac (27-inch, Late 2012) with a 3TB hard drive and macOS Mojave or later, learn about an alert you might see during installation.

  1. Make sure that your Mac is connected to the Internet.
  2. Open Boot Camp Assistant, which is in the Utilities folder of your Applications folder.
  3. From the menu bar at the top of your screen, choose Action > Download Windows Support Software, then choose your USB flash drive as the save destination. When the download completes, quit Boot Camp Assistant.

Learn what to do if you can't download or save the Windows support software.

Install the Windows support software

After downloading the Windows support software to your flash drive, follow these steps to install the software. (If you're attempting to resolve issues with a Bluetooth mouse or keyboard, it might be easier to use a USB mouse or keyboard until these steps are complete.)

  1. Make sure that the USB flash drive is plugged into your Mac.
  2. Start up your Mac in Windows.
  3. From File Explorer, open the USB flash drive, then open Setup or setup.exe, which is in the WindowsSupport folder or BootCamp folder. When you're asked to allow Boot Camp to make changes to your device, click Yes.
  4. Click Repair to begin installation. If you get an alert that the software hasn't passed Windows Logo testing, click Continue Anyway.
  5. After installation completes, click Finish, then click Yes when you're asked to restart your Mac.

Learn more

If you can't download or save the Windows support software: Microsoft exchange login issues mac.

  • If the assistant says that the Windows support software could not be saved to the selected drive, or that the USB flash drive can't be used, make sure that your USB flash drive has a storage capacity of at least 16GB and is formatted correctly.
  • If the assistant doesn't see your USB flash drive, click Go Back and make sure that the drive is connected directly to the USB port on your Mac—not to a display, hub, or keyboard. Disconnect and reconnect the drive, then click Continue.
  • If the assistant says that it can't download the software because of a network problem, make sure that your Mac is connected to the Internet.
  • Make sure that your Mac meets the system requirements to install Windows using Boot Camp.

If a Mac feature still doesn't work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website. Some features of your Mac aren't designed to work in Windows.

Today, almost all wired and wireless mice use USB as the interface to the computer. However, older computers may utilize PS/2 or serial ports. If your mouse is wireless, it can be communicating over Bluetooth, RF (radio frequency), or IR(infrared). To proceed, select your connection type from the list below and follow the instructions.

Tip

If you want to disconnect a mouse from a computer, do the opposite of the steps provided on this page.

Connecting a wireless USB mouse

A cordless mouse has a small receiver that communicates with the mouse. The receiver connects to the computer via a USB port.

  1. Look for a USB port in the back or on the side of your computer and plug in the receiver.
Tip

If you are unsure what a USB port looks like, there is an example image in the next section.

  1. Once the wireless receiver is connected to the computer, Windows should automatically find and install the appropriate drivers as long as you're connected to the Internet.
  2. Make sure there are batteries in the mouse or that it is charged.
  3. Next, verify that the mouse is turn on. Many wireless devices have an on and off switch on the bottom of them.
Note

If the mouse you want to change how any special buttons work, additional software may need to be installed. If the mouse is not functioning, see our mouse troubleshooting section.

Connecting a wired USB mouse

Connect the USB cable coming from the mouse to one of the USB ports (shown right) on the back or side of your computer. If you are using a USB port hub, connect the mouse cable to that.

After the mouse is connected, the computer should automatically install the drivers and provide basic functionality. If the mouse you want to change how any special buttons work, additional software may need to be installed.

If the mouse is not functioning, see our mouse troubleshooting section.

Connecting a Bluetooth mouse

A Bluetooth mouse connects to a computer wirelessly using a Bluetooth signal. The computer must have built-in Bluetooth or have a Bluetooth adapter connected to it.

To connect a Bluetooth mouse to your computer, follow the steps below.

  1. Open the Bluetooth utility on your computer and make sure Bluetooth is turned on. The Bluetooth utility, if enabled, can usually be found in the notification area, with an icon that looks like the Bluetooth symbol.
  2. Turn on the mouse if it has an On/Off switch. Check the Bluetooth utility to see if it detects the Bluetooth mouse.
  3. When the Bluetooth utility finds the Bluetooth mouse, select the mouse in the Bluetooth device list and click the Pair button.
  4. If successful, the mouse will be connected to the computer.
Tip

If the Bluetooth utility does not detect the Bluetooth mouse, check the bottom of the mouse or inside the battery compartment for a small button. If found, press the button, as it may be required for the mouse to be discoverable by the computer. If no button is found and the mouse came with a software installation disc, install the mouse software on the computer. After installing, check the Bluetooth utility to see if it detects the Bluetooth mouse.

Connecting a PS/2 mouse

Note

Before connecting or disconnecting the PS/2 mouse, make sure the computer is turned off.

Connect the cable coming from the mouse to the green-colored PS/2 port (shown right) on the back of the computer. If your PS/2 ports are not color-coded, the mouse port will be the one furthest away from the left edge of the computer case (when viewed from the back).

After the mouse is connected, the computer should automatically install the drivers and provide basic functionality. If the mouse you want to change how any special buttons work, additional software may need to be installed. If the mouse is not functioning, see our mouse troubleshooting section.

Connecting a serial mouse

Microsoft Mouse Mac Software

Note

When connecting or disconnecting a serial mouse, make sure the computer is turned off.

Microsoft

Connect the mouse to the serial port on the back of the computer. If you have more than one serial port on the computer, we recommend connecting the mouse to the first port. Once connected, depending on your computer setup, you may need to configure the mouse COM ports in CMOS setup.

Today, most computers no longer have serial ports. Most serial mice are specialized, so to use one, you need to install the software included with the mouse, or from the mouse manufacturer's website.

Tip

If you're having problems connecting a serial mouse to a computer either because it does not have a serial port, or the serial port is not working, consider using a serial to USB adapter.

Microsoft Mouse Installer Mac Os

CMOS setup

Microsoft Arc Mouse With Mac

If you have an older computer (2005 or earlier) with a serial or USB mouse, it may be necessary to configure the ports in CMOS setup. If you have a newer computer, this section can be skipped.

Older computers with serial mice

If you're using a serial mouse and it's having issues with being detected, verify that the serial ports or COM ports are enabled and properly assigned in CMOS.

Older computers with USB

If the mouse connects via USB, make sure USB is enabled and if available, also ensure that the USB legacy support is enabled. USB legacy support allows the mouse to work in legacy mode, for example, DOS.

Microsoft Mouse Installer Mac Os

Troubleshooting

If your mouse is not working after following the steps above, additional troubleshooting may be required.

  • Computer mouse help and support.

Additional information

Microsoft Mouse Software For Mac

  • See the mouse, PS/2, serial port, and USB definitions for further information and related links.
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