Word has frozen and is non responsive. Is there a way to save the info without losing all the work that has been - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. Mac users have reported that Word, Excel, and Outlook applications started freezing or crashing. After the recent macOS High Sierra upgrade in September 2017, Microsoft claimed no issues had been registered. If you do experience Word freeze-ups on the earlier. Jun 26, 2019 Users often have to face a situation like this when Microsoft Word, Excel, Outlook, PowerPoint, and other MS office tools stop responding. When you are using a version of MS Office which is not compatible with the macOS, it causes problems. Thus, Microsoft word is frozen on Mac and the system fails to process other requests too. Microsoft word is frozen on mac but nothing else is real. Mar 08, 2011 A word doc with lots of original text is frozen on my airbook screen. Autorecover only captured a bit of it. My screen is frozen in WORD on my MAC.the rainbow circle cannot be stopped. My word for mac has frozen (spinning coloured ball) with a document on it on which I.
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Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.
Safe mode is particularly useful when you're trying to resolve an issue that doesn't seem to be associated with using any particular app. As always, keeping your software up to date is the first step toward resolving any software issue.
If the issue continues while in safe mode, or your Mac restarts several times and then shuts down while starting up in safe mode, you should reinstall macOS and make sure that your Apple software and third-party apps are up to date.
If the issue doesn't continue while in safe mode, leave safe mode by restarting your Mac normally. Then test for the issue again. The issue might be resolved.
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If the issue returns after leaving safe mode, startup items are probably at fault. Apps can install such items in numerous places, and they aren't always easy to find or recognize. For that reason, you should first make sure that you've installed any available updates for your Apple software and third-party apps.
If updating your software doesn't help, try any of these solutions:
If you still need help, please contact Apple Support.
Some features might not work in safe mode, such as movie playback in DVD Player, video capture, file sharing, Wi-Fi, some accessibility features, some audio devices, and some devices that connect via USB, Thunderbolt, or FireWire. Accelerated graphics are disabled, which could cause blinking or distortion onscreen during startup.