2020-4-1 For example, if you're licensed for Microsoft Office Professional Plus 2019 through Volume Licensing, you can use Microsoft Office Professional Plus 2016 instead. But you may not downgrade to Microsoft Office Standard Edition 2016 because it is a different product and not considered a prior version of Microsoft Office Professional Plus 2019. May 17, 2017 With the release of Office 2016 for Mac update 15.17, if you download the latest suite installation of the Volume License edition of Office 2016 for Mac from the VLSC will notice that there are two packages included with the ISO image: MicrosoftOffice2016VolumeInstaller.pkg; MicrosoftOffice2016VLSerializer2.0.pkg; Is this what you got? My company bought a license. I can sign in to the portal, download the Office installer (twice). Install on my mac - and license not found when I open it. Go back to login, 0 apps installed, but I clearly 'have' them at least theoretically. I've tried all sorts of 'solutions' including a long process on terminal.
When you start a Microsoft Office 2016 or Office 2013 application, such as Outlook, Word, Excel, or PowerPoint, you may receive the following error message: Microsoft Office cannot verify the license for this product. You should repair the Office program by using Control Panel.
-->Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
When you use Office Mobile for iPhone, you receive one of the following error messages:
Can't Verify Subscription
Please sign in to reactivate this app.
No Subscription Found
We couldn't find a subscription connected to your account.
This issue occurs because a previously activated version of Office Mobile exists on the device, possibly from another subscription. Therefore, the new Office Professional Plus license cannot be applied.
To resolve this issue, follow these steps:
Verify that you have a license assigned to youin the Office 365 portal. To do this, follow these steps:
Note
If you cannot sign in or do not see the Settings button, then you may not have administrative permissions or may not have a license assigned to you.
Sign in to the Office 365 portal.
In the left pane, select Subscriptions. Microsoft elite keyboard.
In the list of subscriptions and licenses, scroll down to the Office 365 <edition> section, and then look for The latest desktop version of Office. If you see this entry in the list, you have an Office subscription that's assigned correctly.
Note
If you don't see a vertical scroll bar, hover the pointer over the list, press and hold the left mouse button, and then scroll.
If an entry for The latest desktop version of Office does not appear in the list, contact your administrator or go to the following website:
Verify the status of the service health for the Office Subscription service.
Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Still need help? Go to Microsoft Community.