Unlike the software developed for Windows system, most of the applications installed in Mac OS X generally can be removed with relative ease. Apple Remote Desktop Client is a third party application that provides additional functionality to OS X system and enjoys a popularity among Mac users. However, instead of installing it by dragging its icon to the Application folder, uninstalling Apple Remote Desktop Client may need you to do more than a simple drag-and-drop to the Trash.
2017-4-18 Mac mini, OS X Mavericks (10.9.2), 2.3Ghz i7 Quad Core-running VI's Posted. Question: Q: How to uninstall Remote Desktop Client Update 3.8.4 More Less. Apple Footer. Omissions and conduct of any third parties in connection with or related to your use of the site. Follow these steps to get started with Remote Desktop on your Mac: Download the Microsoft Remote Desktop client from the Mac App Store. Set up your PC to accept remote connections. (If you skip this step, you can't connect to your PC.) Add a Remote Desktop connection or a remote resource. May 18, 2017 This vid explains how to uninstall Microsoft Remote Desktop for Mac manually. Of Microsoft Remote Desktop yourself, plz try this best uninstall tool. Remote Desktop Connection Windows. Dec 30, 2007 I want to be able to connect into my PC at work and control it. I can currently do it with pcAnywhere as well as RDC. I'm wondering if I am safe putting Microsoft's Remote Desktop Connection on my iMac. I kind of hate to use it since it is MS but if that's the best way to do it, I will.
Download Mac App RemoverWhen installed, Apple Remote Desktop Client creates files in several locations. Generally, its additional files, such as preference files and application support files, still remains on the hard drive after you delete Apple Remote Desktop Client from the Application folder, in case that the next time you decide to reinstall it, the settings of this program still be kept. But if you are trying to uninstall Apple Remote Desktop Client in full and free up your disk space, removing all its components is highly necessary. Continue reading this article to learn about the proper methods for uninstalling Apple Remote Desktop Client.
Most applications in Mac OS X are bundles that contain all, or at least most, of the files needed to run the application, that is to say, they are self-contained. Thus, different from the program uninstall method of using the control panel in Windows, Mac users can easily drag any unwanted application to the Trash and then the removal process is started. Despite that, you should also be aware that removing an unbundled application by moving it into the Trash leave behind some of its components on your Mac. To fully get rid of Apple Remote Desktop Client from your Mac, you can manually follow these steps:
Before uninstalling Apple Remote Desktop Client, you’d better quit this application and end all its processes. If Apple Remote Desktop Client is frozen, you can press Cmd +Opt + Esc, select Apple Remote Desktop Client in the pop-up windows and click Force Quit to quit this program (this shortcut for force quit works for the application that appears but not for its hidden processes).
Open Activity Monitor in the Utilities folder in Launchpad, and select All Processes on the drop-down menu at the top of the window. Select the process(es) associated with Apple Remote Desktop Client in the list, click Quit Process icon in the left corner of the window, and click Quit in the pop-up dialog box (if that doesn’t work, then try Force Quit).
First of all, make sure to log into your Mac with an administrator account, or you will be asked for a password when you try to delete something.
Open the Applications folder in the Finder (if it doesn’t appear in the sidebar, go to the Menu Bar, open the “Go” menu, and select Applications in the list), search for Apple Remote Desktop Client application by typing its name in the search field, and then drag it to the Trash (in the dock) to begin the uninstall process. Alternatively you can also click on the Apple Remote Desktop Client icon/folder and move it to the Trash by pressing Cmd + Del or choosing the File and Move to Trash commands.
For the applications that are installed from the App Store, you can simply go to the Launchpad, search for the application, click and hold its icon with your mouse button (or hold down the Option key), then the icon will wiggle and show the “X” in its left upper corner. Click the “X” and click Delete in the confirmation dialog.
Download Mac App RemoverThough Apple Remote Desktop Client has been deleted to the Trash, its lingering files, logs, caches and other miscellaneous contents may stay on the hard disk. For complete removal of Apple Remote Desktop Client, you can manually detect and clean out all components associated with this application. You can search for the relevant names using Spotlight. Those preference files of Apple Remote Desktop Client can be found in the Preferences folder within your user’s library folder (~/Library/Preferences) or the system-wide Library located at the root of the system volume (/Library/Preferences/), while the support files are located in '~/Library/Application Support/' or '/Library/Application Support/'.
Open the Finder, go to the Menu Bar, open the “Go” menu, select the entry: Go to Folder.. and then enter the path of the Application Support folder:~/Library
Search for any files or folders with the program’s name or developer’s name in the ~/Library/Preferences/, ~/Library/Application Support/ and ~/Library/Caches/ folders. Right click on those items and click Move to Trash to delete them.
Meanwhile, search for the following locations to delete associated items:
Besides, there may be some kernel extensions or hidden files that are not obvious to find. In that case, you can do a Google search about the components for Apple Remote Desktop Client. Usually kernel extensions are located in in /System/Library/Extensions and end with the extension .kext, while hidden files are mostly located in your home folder. You can use Terminal (inside Applications/Utilities) to list the contents of the directory in question and delete the offending item.
If you are determined to delete Apple Remote Desktop Client permanently, the last thing you need to do is emptying the Trash. To completely empty your trash can, you can right click on the Trash in the dock and choose Empty Trash, or simply choose Empty Trash under the Finder menu (Notice: you can not undo this act, so make sure that you haven’t mistakenly deleted anything before doing this act. If you change your mind, before emptying the Trash, you can right click on the items in the Trash and choose Put Back in the list). In case you cannot empty the Trash, reboot your Mac.
Download Mac App RemoverYou may not notice that, there are a few of Mac applications that come with dedicated uninstallation programs. Though the method mentioned above can solve the most app uninstall problems, you can still go for its installation disk or the application folder or package to check if the app has its own uninstaller first. If so, just run such an app and follow the prompts to uninstall properly. After that, search for related files to make sure if the app and its additional files are fully deleted from your Mac.
No doubt that uninstalling programs in Mac system has been much simpler than in Windows system. But it still may seem a little tedious and time-consuming for those OS X beginners to manually remove Apple Remote Desktop Client and totally clean out all its remnants. Why not try an easier and faster way to thoroughly remove it?
If you intend to save your time and energy in uninstalling Apple Remote Desktop Client, or you encounter some specific problems in deleting it to the Trash, or even you are not sure which files or folders belong to Apple Remote Desktop Client, you can turn to a professional third-party uninstaller to resolve troubles. Here MacRemover is recommended for you to accomplish Apple Remote Desktop Client uninstall within three simple steps. MacRemover is a lite but powerful uninstaller utility that helps you thoroughly remove unwanted, corrupted or incompatible apps from your Mac. Now let’s see how it works to complete Apple Remote Desktop Client removal task.
The whole uninstall process may takes even less than one minute to finish, and then all items associated with Apple Remote Desktop Client has been successfully removed from your Mac!
MacRemover has a friendly and simply interface and even the first-time users can easily operate any unwanted program uninstallation. With its unique Smart Analytic System, MacRemover is capable of quickly locating every associated components of Apple Remote Desktop Client and safely deleting them within a few clicks. Thoroughly uninstalling Apple Remote Desktop Client from your mac with MacRemover becomes incredibly straightforward and speedy, right? You don’t need to check the Library or manually remove its additional files. Actually, all you need to do is a select-and-delete move. As MacRemover comes in handy to all those who want to get rid of any unwanted programs without any hassle, you’re welcome to download it and enjoy the excellent user experience right now!
This article provides you two methods (both manually and automatically) to properly and quickly uninstall Apple Remote Desktop Client, and either of them works for most of the apps on your Mac. If you confront any difficulty in uninstalling any unwanted application/software, don’t hesitate to apply this automatic tool and resolve your troubles.
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Now that you've set up the Remote Desktop client on your device (Android, Mac, iOS, or Windows), you may have questions. Here are answers to the most commonly asked questions about the Remote Desktop clients.
The majority of these questions apply to all of the clients, but there are a few client specific items.
If you have additional questions that you'd like us to answer, leave them as feedback on this article.
Check out the supported configuration article for information about what PCs you can connect to.
I have my device set up, but I don't think the PC's ready. Help?
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First, have you seen the Remote Desktop Setup Wizard? It walks you through getting your PC ready for remote access. Download and run that tool on your PC to get everything set.
Otherwise, if you prefer to do things manually, read on.
For Windows 10, do the following:
Note
You can't connect to a PC that's asleep or hibernating, so make sure the settings for sleep and hibernation on the remote PC are set to Never. (Hibernation isn't available on all PCs.)
Make note of the name of this PC under How to connect to this PC. You'll need this to configure the clients.
You can grant permission for specific users to access this PC - to do that, click Select users that can remotely access this PC.Members of the Administrators group automatically have access.
For Windows 8.1, follow the instructions to allow remote connections in Connect to another desktop using Remote Desktop Connections.
Here are some possible solutions to common problems you might encounter when trying to connect to a remote PC. If these solutions don't work, you can find more help on the Microsoft Community website.
The remote PC can't be found. Make sure you have the right PC name, and then check to see if you entered that name correctly. If you still can't connect, try using the IP address of the remote PC instead of the PC name.
There's a problem with the network. Make sure you have internet connection.
The Remote Desktop port might be blocked by a firewall. If you're using Windows Firewall, follow these steps:
Open Windows Firewall.
Click Allow an app or feature through Windows Firewall.
Click Change settings. You might be asked for an admin password or to confirm your choice.
Under Allowed apps and features, select Remote Desktop, and then tap or click OK.
If you're using a different firewall, make sure the port for Remote Desktop (usually 3389) is open.
Remote connections might not be set up on the remote PC. To fix this, scroll back up to How do I set up a PC for Remote Desktop? question in this topic.
The remote PC might only allow PCs to connect that have Network Level Authentication set up.
The remote PC might be turned off. You can't connect to a PC that's turned off, asleep, or hibernating, so make sure the settings for sleep and hibernation on the remote PC are set to Never (hibernation isn't available on all PCs.).
Check the following:
Is the PC on and awake?
Did you enter the right name or IP address?
Important
Using the PC name requires your network to resolve the name correctly through DNS. In many home networks, you have to use the IP address instead of the host name to connect.
Is the PC on a different network? Did you configure the PC to let outside connections through? Check out Allow access to your PC from outside your network for help.
Are you connecting to a supported Windows version?
Note
Windows XP Home, Windows Media Center Edition, Windows Vista Home and Windows 7 Home or Starter are not supported without 3rd party software.
If you can see the sign-in screen of the remote PC but you can't sign in, you might not have been added to the Remote Desktop Users Group or to any group with administrator rights on the remote PC. Ask your system admin to do this for you.
If you want to access your office desktop from outside your company network, your company must provide you with a means of remote access. The RD Client currently supports the following:
VPN issues can have several causes. The first step is to verify that the VPN works on the same network as your PC or Mac computer. If you can't test with a PC or Mac, you can try to access a company intranet web page with your device's browser.
Other things to check:
Verify that VPN is enabled on your device. You can test your VPN connection by going to a webpage on your internal network or using a web service which is only available via the VPN.
If you are using L2TP or PPTP in your VPN, make sure to set Send all traffic to ON in the VPN configuration.
The web client supports Microsoft Edge, Internet Explorer 11, Mozilla Firefox (v55.0 and later), Safari, and Google Chrome.
The web client supports Windows, macOS, Linux, and ChromeOS. Mobile devices are not supported at this time.
No. The client requires a Remote Desktop Gateway to connect. Don't know what that means? Ask your admin about it.
No. The Remote Desktop web client is hosted at a different URL than the Remote Desktop Web Access page. You can use either the web client or the Web Access page to view the remote resources in a browser.
This feature is not supported at the moment.
To use two or more screens, do the following:
Bi-directional sound can be configured in the Windows client on a per-connection basis. The relevant settings can be accessed in the Remote audio section of the Local Resources options tab.
Sign out of the session (don't just disconnect, sign all the way out), and then sign in again.
Yes, the remote desktop client supports retina resolution.
In order to make use of the right-click inside an open session you have three options:
No, the Remote Desktop client doesn't support AirPrint. (This is true for both Mac and iOS clients.)
If you are using an international keyboard, you might see an issue where the characters that appear in the session do match the characters you typed on the Mac keyboard.
This can occur in the following scenarios:
You can fix this issue by manually setting the keyboard language for the remote session. See the steps in the next section.
There are many types of Mac keyboard layouts. Some of these are Mac specific layouts or custom layouts for which an exact match may not be available on the version of Windows you are remoting into. The remote session maps your keyboard to the best matching keyboard language available on the remote PC.
If your Mac keyboard layout is set to the PC version of the language keyboard (for example, French – PC) all your keys should be mapped correctly and your keyboard should just work.
If your Mac keyboard layout is set to the Mac version of a keyboard (for example, French) the remote session will map you to the PC version of the French language. Some of the Mac keyboard shortcuts you are used to using on OSX will not work in the remote Windows session.
If your keyboard layout is set to a variation of a language (for example, Canadian-French) and if the remote session cannot map you to that exact variation, the remote session will map you to the closest language (for example, French). Some of the Mac keyboard shortcuts you are used to using on OSX will not work in the remote Windows session.
If your keyboard layout is set to a layout the remote session cannot match at all, your remote session will default to give you the language you last used with that PC. In this case, or in cases where you need to change the language of your remote session to match your Mac keyboard, you can manually set the keyboard language in the remote session to the language that is the closest match to the one you wish to use as follows.
Use the following instructions to change the keyboard layout inside the remote desktop session:
On Windows 10 or Windows 8:
You might need to close and restart the application you are currently using for the keyboard changes to take effect.
You are not allowed to access the session you want to connect to. The most likely cause is that you are trying to connect to an admin session. Only administrators are allowed to connect to the console. Verify that the console switch is off in the advanced settings of the remote desktop. If this is not the source of the problem, please contact your system administrator for further assistance.
When a remote desktop client connects to a Remote Desktop server, the server issues a Remote Desktop Services Client Access License (RDS CAL) stored by the client. Whenever the client connects again it will use its RDS CAL and the server will not issue another license. The server will issue another license if the RDS CAL on the device is missing or corrupt. When the maximum number of licensed devices is reached the server will not issue new RDS CALs. Contact your network administrator for assistance.
The 'Access Denied' error is a generated by the Remote Desktop Gateway and the result of incorrect credentials during the connection attempt. Verify your username and password. If the connection worked before and the error occurred recently, you possibly changed your Windows user account password and haven't updated it yet in the remote desktop settings.
In case of an RPC error 23014 or Error 0x59E6 try again after waiting a few minutes, the RD Gateway server has reached the maximum number of active connections. Depending on the Windows version running on the RD Gateway the maximum number of connections differs: The Windows Server 2008 R2 Standard implementation limits the number of connections to 250. The Windows Server 2008 R2 Foundation implementation limits the number of connections to 50. All other Windows implementations allow an unlimited number of connections.
This error is caused by a misconfiguration on the remote PC. Make sure the RDP security level setting on the remote PC is set to 'Client Compatible.' (Talk to your system admin if you need help doing this.)
This error happens when a Resource Authorization Policy on the gateway server stops your user name from connecting to the remote PC. This can happen in the following instances: